Support

General
What is Yupi?
A Friending platform. At Yupi we take that awkward silence away from the start of the conversation. Start sharing your interests and hobbies to get the conversation flowing. No matter where you are ‒ we will find you that second half!
Who is it for?
or anyone at or above 18 years of age.
Is it a brand or a company?
Yupi is a brand registered in all relevant subclasses fully owned by Wevention.
What does it mean 'Yupi'?
The ‘yupi’ sound denotes an exclamation of joy and excitement that can only come from a happy person. The kind of a person that creates and shares their vibes, interests and stories with those they enjoy being around. Yupi – happy you, happy friends!
How is it different from other social and dating platfroms?
At Yupi you get to follow the person and discover their interest and lifestyle before you initiate a contact.
Team behing Yupi
Yupi is designed and developed by Wevention Pty Ltd, for more information visit https://www.wevention.com/yupi
Where is Yupi / Wevention Headquartered?
Wevention is an Australian owned and based technology company. It is headqurtered in Sydney.
How about privacy?
We protect your personal data from third parties such as marketers, advertisers and others. For more information see https://yupi.com.au/privacy-and-cookie-policy/
Is this a free app?
You can download Yupi for free from App Store and Google Play. Also you have limited free bonus Credits every day (as per your activity) when you log into the app! However, all actions in app are paid with Credits.
There is illegal content in the app. How do I take it down?
If you find any content you think is illegal, please contact us via the Report button inside the app.
My account was banned unfairly, what do I do?
If you think we banned your account for no apparent reason, please contact us at info@infowevention.com
Solutions we use
– Follow people locally and abroad. – Build your connections around the moments you share. – Fun and friendly communication with real people just like you.
Yupi Basics
How do I start?
Download the app and follow the promts, it is easy!
What is Discovery Feed?
When you open Yupi and land in your Discovery Feed, you’re presented with a stream of profiles curated to your filters, making it easy to find content and new possible connections you like.
What is Story Feed?
You can follow people you like and Story Feed will show all the new Content Stories they post.
What about filters?
Select categories of interest like pets or travel, to help tailor recommendations for your preferences. This allows the app to develop an initial Discovery Feed.
Who can I message to?
Only the ones you are connected with.
Who can contact me?
Only the ones you are connected with.
What do the check marks under my messages mean?
One check — message delivered to the chat and your connection has been notified if they allow notifications. Two checks — message read (your connection has opened the chat and opened the conversation with the message).
How do I purchase Credits?
We protect your personal data from third parties such as marketers, advertisers and others. For more information see https://yupi.com.au/privacy-and-cookie-policy/
What about free Credits?
You will have 100 free Credits allocated to your balance everyday when you use Yupi. They will be available only for 24 hours so make sure to spend you them before they are gone!
How many Credits does it cost to subscribe/ like/ comment?
How many Credits does it cost to subscribe/ like/ comment?
Do I have to spend Credits to follow back?
No, it is free of charge to answer to a new connection request.
How many Credits does it cost to subscribe/ like/ comment?
How many Credits does it cost to subscribe/ like/ comment?
Do I have to spend Credits to follow back?
No, it is free of charge to answer to a new connection request.
Can I send photos in chats?
We have decided not to allow you to send the media content in chats for some time due to safety and moderation concerns. This feature will remain disabled so please make sure you profile is telling everything about your personality!
How can I verify account to get Verified status?
You can do that by simply clicking on Verify button in your profile, then follow the steps.
If I connect Instagram account, what information will be shown on my page?
Last 6 photos from your Instagram profile will be visible on your Yupi profile page, your username will not be shown.
Can I delete my messages?
You cannot delete your messages because of safety and moderation reasons.
Can I hide/delete my account?
You can delete your acount permanently by going to Settings – Account – Hide me / Delete account. Deleting your account permanently removes all your messages. This action cannot be undone.
Can I help?
Yes, we are always looking for volunteers to help us improve Yupi. You can send us your feedback in Settings – Leave your feedback.
Become a Yupi Pioneer! Install our app
and dive into a world of awesome people just like you ?
Our platform is currently exclusively accessible through the AppStore, while an Android version is in the works and will be released soon.