Privacy and cookie policy

Yupi is proudly created by Wevention Pty Ltd, a corporation registered in Australia, in the state of New South Wales, under the Corporations Act of 2001, ACN 645 587 631 (“Trading Company”).

This Privacy and Cookie Policy (“Policy”) governs our collection, use, and disclosure of the personal data we collect from you when using our services on Yupi.com.au (“Website”), the Yupi mobile application (“App”), or other platforms on which Yupi may be available (“Services”) or we otherwise legally obtain about you.

Your use of and continued access to our Services constitutes your consent to our collection and use of information under this Policy.

Our Website and/ or App may, from time to time, contain links to and from third party websites/ services. If you follow a link to any of these websites/ services, please note that their use of your data is not subject to this Policy, and we do not assume any responsibility or liability for their use of your data. Please check third-party privacy policies before submitting any personal information.

We are committed to protecting your data security and privacy and will comply with the requirements of the applicable data protection laws and take reasonable steps to ensure that your data is secure. Although we will take reasonable and feasible steps to protect your personal information, unfortunately, we cannot guarantee security of its transmission and processing when there are circumstances outside our control involved in the process. Hence, we cannot totally guarantee the security of your personal information transmitted via the Services, and any transmission is therefore at your own risk.

This Policy covers:

1. PERSONAL INFORMATION THAT WE COLLECT

Providing high-quality Services requires collecting and processing your personal information. We do this for the purposes of fulfilling our contractual obligations to you under our Terms and Conditions, complying with applicable laws, enhancing our Services, and pursuing our legitimate interests.

Content and Information You Provide

We may collect and process the information that you provide when engaging with us (e.g. by accessing our Website or App, registering on the Services, filling out or verifying your profile, etc.).

Such information may include:

your personally identifiable information you affirmatively provide to us (legal name, telephone number, date of birth, gender, photos, etc.);
information you voluntarily provide to us which is reasonably necessary to increase the quality of your potential connections on our Services with other users (your biographic description, romantic preferences, physical attributes, family status, language, family situation, etc.). Some of such information can constitute sensitive personal information (biometric data, sexual orientation, political opinions, etc.). Your act of affirmatively sharing such sensitive personal information on our Services shall constitute consent to our collection and use of such data for the purposes stated herein;
information about your use of our Website or App, including metadata (which features of the Services you have used, your IP address, access logs, choice of web browser, geographical location (if you affirmatively consent to share such information), device information, device-specific and apps settings and characteristics, app usage analytics, app crashes, advertising IDs, browser type, version, and language, etc.);
the content you create and share and your behaviour on our Website and/ or App (photos, videos, messages, follows, likes, etc.), information about the users you connect and interact with (time and date of your exchanges, number of messages you send and receive, etc.);
your financial information necessary for making any purchases directly on our platform (rather than through a third-party platform such as iOS or Android);
the information you give us during any interaction with the support team;
your login information pertaining to your accounts on third-party social networks when you choose to register on our platform using such information or to otherwise connect your Yupi account with such third-party social network accounts;
other information voluntarily provided by you in relation to our Services.

Information About You We Obtain From Third Parties

We may receive information from third parties who collect Personal Information from you and pass it on to us. Where this is the case, the third party is responsible for obtaining the relevant consents from you to ensure you are happy with the ways in which your personal information will be used.

the contents of your accounts on third-party social networks when you choose to connect your Yupi account with such third-party social network accounts;
the information about your interaction with our ads placed on third-party websites necessary for us to assess the success of such ad campaigns (for example, clicks and pages which have been shown to you, referring web page address, advertising that you click on).

2. HOW WE USE YOUR YOUR PERSONAL INFORMATION

There are three main grounds for our legitimate collection and processing of your personal information:

We need it to be able to provide our contractual Services to you. Most of the time, the purpose for which we process your information is to perform the contract that we have with you. We use your information to maintain your account and your profile, to enable your connections with other users (and to increase the possibility of their success), to provide customer service, complete your transactions, and otherwise enable our Services to you.
We may use your data to pursue our legitimate interests. For example, we may analyse users’ behaviour on our Services in order to constantly improve them, be able to offer to you the products you might be interested in, detect or prevent fraud, etc.
We may use your data because you consent to provide it to us. From time to time, we may ask for your consent to collect and/ or use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.

Please continue reading to see some more detailed examples of our uses of your personal information.

We use your data to help you connect with other users

We analyse your profile and that of other users to recommend more potentially successful connections;
We show users’ profiles to one another.

We ensure a consistent experience across your devices

We may link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, browser version, and similar data about your devices to help identify and link them.

We may serve you relevant ads and offers

We may develop, display and track content and advertising tailored to your interests on our Services and/ or other sites.
We may communicate with you by email, phone, social media, or mobile device about products or services that we think may be of interest to you.

We may use your data to improve our Services

We may conduct or have third parties conduct automated or manual research and analysis of users’ behavior to improve our Services and content.
We may use your data to develop new features and services (for example, in furtherance to requests received from users).

We use your data to be able to prevent, detect and fight fraud or other illegal activities

We may address ongoing or alleged misbehaviour on and off-platform.
We may perform data analysis to better understand and design countermeasures against these activities.
We may retain data related to fraudulent activities to prevent their recurrences.

We may collect, use, and disclose your data to ensure legal compliance

We need your data to be able to enforce or exercise our rights, for example, our Terms and Conditions.
We must collect, store, and disclose some data to comply with our legal requirements under applicable law, which from time to time may include Anti-Money Laundering and Counter-Terrorism Financing Act of 2006.

3. FOR HOW LONG WE STORE YOUR PERSONAL INFORMATION

We store your personal information only for as long as we need it for legitimate business purposes and as permitted by applicable law. In case you choose to delete your personal information from our system (for example, your account), it will be kept in hidden mode (unavailable to other users, but still available to us) for the transitional period of a number of years dictated to us by applicable law. It will then be deleted on a case-by-case basis within a timeline that depends on the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. Notwithstanding the foregoing, we will retain your personal information in cases where:

we must keep it to comply with applicable law (for instance, some metadata must be kept for two years to comply with statutory data retention obligations under the Telecommunications (Interception and Access) Amendment (Data Retention) Act, and some financial records are stored for seven years after the transactions covered by the records are complete under Section 286 of the Corporations Act);
we must keep it as evidence of our compliance with applicable law (for instance, records of consents to our Terms and Conditions, Privacy Policy, and other similar consents are kept for five years);
the information needs to be kept for our legitimate business interests, such as fraud prevention, enhancing users’ safety and security, and having evidence in case of a dispute with particular users. For example, information may need to be kept to prevent a user who was banned for violation of our Terms and Conditions from opening a new account.

4. HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION

We may work with third parties to ensure the quality of our Services and further our legitimate business interest.

We may provide aggregated statistics and anonymised data to third parties necessary for them to analyse how people are engaging with any products advertised on our Services and other content. We may also share your anonymised information to further social research that advances scholarship and innovation that support our business or mission. However, we shall not share your personally-identifiable information with third parties without your consent.

If, after having given us permission to pass your Personal Information to third parties, you change your mind, you can opt out by contacting us as described below.

By submitting your Personal Information to us, you acknowledge that certain third parties may receive and process your Personal Information under this Policy.

In addition, it may be necessary for us to disclose your data if we are under a duty to disclose it to law enforcement agencies or other organizations or firms in order to comply with any legal obligation, carry out an internal investigation, enforce our Terms and Conditions and any other agreement, or protect the rights, property, or safety of our group companies and our customers, directors, employees or other personnel. This includes exchanging information with other companies and organisations for the purposes of fraud protection and prevention.

5. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

As the subject of your own data, you have the following rights with regard to your personal information:to know which information we are collecting about you, how it is being used and to whom it is disclosed, and why;

As the subject of your own data, you have the following rights with regard to your personal information:
to ask for access to your personal information;
to request that you stop receiving any unwanted direct marketing;
to ask for your personal information that is incorrect to be corrected or to correct it yourself;
to contact us if you are not happy with the way your personal information is being handled;
to opt-out of personalized advertising;
to delete your personal information from our system, with the exceptions provided in this Policy. We may reject your request if we believe it is unreasonable or is contrary to our legitimate interests, as set forth in this Policy.

Should you wish to exercise any of these rights, please use the direct functionality on our Services (for example, to redact your own data) or contact us at policy@wevention.com. Should you wish to have the information relating to your Facebook account deleted from our platform, please fill out the form available at: https://yupi.com.au/delete-your-account/.

6. COOKIE POLICY

This section of the Policy shall be referred to as “Cookie Policy”.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can also enhance your customer experience by enabling the provision of advertising about products and services tailored to your individual consumer interests.

Cookies can be “persistent” or “session” cookies.

How we use cookies

When you use and access the Services, we may place a number of cookie files in your web browser.

We may use cookies for the following purposes: to enable certain functions of the Services, to provide analytics, to store your preferences, to enable advertisement delivery, including behavioral advertising.

We may use both session, persistent and third party cookies on the Services and we use different types of cookies to run the Service:

1. Session cookies

While you are active on a web page or an App, a session cookie may be temporarily stored in your device’s memory; this contains a session ID so, for example, you do not have to log in again for each page you access. Session cookies are deleted when you log off or cease to be valid upon the automatic expiration of your session.

2. Persistent or protocol cookies

Persistent or protocol cookies may save files on your device until the scheduled expiration date. The cookies enable web pages to remember your information and settings the next time you visit. This makes it easier and quicker to access the web pages; for example, there is no need to re-adjust the language settings for our portal each time you visit. When the expiry date elapses, the cookies are automatically deleted when you visit the web page that created them.

3. Third-party cookies

Third-party cookies may come from providers other than the operator of the web page. For example, they may be used to collect information for advertising or generate custom content and web statistics.

4. Flash cookies

Flash cookies may be stored on your device as data elements of websites that use Adobe Flash Player. Flash cookies are not time-limited.

Opting-out

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

7. CHANGES TO OUR PRIVACY AND COOKIE POLICY

We may amend this Policy, including the Cookie Policy, at any time without notice. By continuing to use our Services, you agree to the updated Policy. If you do not agree to any of the changes that we make, you should cease to use or access our Services. Any changes to this Policy will be posted on the Website.

8. GOVERNING LAW; JURISDICTION

Except as prohibited by applicable law, the laws of New South Wales, Australia, excluding the conflict of laws rules, shall apply to any disputes arising out of or relating to these Terms or our Services.

Except as prohibited by applicable law, all claims arising out of or relating to these Terms, to our Services, or to your relationship with Trading Company that for whatever reason are not submitted to arbitration will be litigated exclusively in the federal or state courts of Sydney, New South Wales, Australia. You and Trading Company consent to the exercise of personal jurisdiction of courts in the State of New South Wales and waive any claim that such courts constitute an inconvenient forum.